HR Services – HR Core Services – HR Support Line

Case Study #1 – Small Business with one office

The HR Challenge:  The business was looking for some basic HR support at the end of the phone for adhoc HR queries.  They wanted to ensure their queries were responded to in a timely and efficient manner, with clear direction given for their next steps.  Their expected usage was very low, but they wanted the safety net of knowing someone was at the end of the phone.

The C4HR Support Package:  We developed a lower level contract for this business that ensured they had the support they required, with a flexible package to fit their business requirements.  Although a small contract, we still uphold our response time commitments and recognise their business is as important as other larger companies needing our HR Support.

C4HR Provide:

  • HR Support Line support with a key contact for their business to ensure continuity of advice.
  • A commitment of 24hr response to any email queries.
  • Quarterly review of the business HR requirements

This package is delivered via a yearly contract and paid for on a monthly basis.

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Case Study #2 – Small business expanding over the next 12 months

The HR Challenge:  The business had several employees, but had plans for expansion in the coming 6 months.  They had had a few HR challenges in the past which had not been resolved effectively, and some performance issues which needed to be addressed.  Their HR policies and procedures were in place but had not reviewed for quite some time, and had not been effectively communicated throughout the business.

The C4HR Support Package: We have worked with this business to review & implement up to date HR policies & procedures, and ensured relevant communication to all employees.  We ensured that such policies & procedures were flexible enough to grow with the business through its planned expansion, as well as support the business with ongoing HR advice when required.

C4HR Provide:

  • Bespoke HR Policies & Procedures and template reviews to ensure the business continues to comply with latest legislation
  • 4hrs a month HR Support Line support with a dedicated key contact for their business to ensure continuity of advice.
  • A commitment of 24hr response to any email queries.
  • Quarterly review of the business HR requirements

This package is delivered via a yearly contract and paid for on a monthly basis.

Short term and flexible contracts are available via C4HR 

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HR Services – HR Core Services – HR Consultancy Support

Case Study #3 – A medium sized business that is expanding over the next 12 months.

The HR Challenge: The business is expanding and to ensure that the business supports the existing and new staff effectively the business required a much more structured approach to their HR and people management processes. The business does not employ HR staff full time deciding to outsource this support instead.

The C4HR Support Packages: We have worked with this business to provide a comprehensive range of support packages as the business grows and takes on more staff. This ensure the management team can focus on growing the business knowing the HR and people management processes are taken care of.

C4HR Provide:

  • A fully integrated HR and people management system utilising the cloud based tool we recommend. The system requirements have been developed specifically for the business needs and our HR Support Team have provided the neccessary templates and policies that the business requires to function and grow effectively.
  • 1 day a week dedicated HR consultancy support to manage the integrated system and the whole HR process as the business grows and takes on more staff.
  • Quarterly HR process reviews with the management team
  • HR Policy and Template reviews and updates to ensure the business complies with the latest legislation

This HR package is delivered via a yearly contract and paid for on a monthly basis

Short term and flexible contracts are available via C4HR 

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Case Study #4  – A large business that is expanding over the next 12 months

The HR Challenge: The business is expanding and has historical issues regarding recruitment and retention.  They have an existing team of HR staff but are looking for outsourced support for this specific project, thus allowing their current HR team to continue to focus on their daily duties.

The C4HR Support Package: We have worked with this business to conduct a comprehensive review of their existing processes and historical data to identify specific areas of concern for the planned expansion.  By identifying current ‘bottle necks’, risk factors & causal factors we have been able to propose & implement enhanced policies & procedures as well as mechanisms for monitoring success in future expansion.  We have ensured this has been implemented with the full understanding of the existing HR staff & other key players in order to safeguard the effectiveness of such changes.

C4HR Provide:

  • On-site HR Consultancy 3 days per week for the duration of the project
  • On-going HR support with the HR staff for a further period of time
  • Regular upward feedback to Company Directors regarding progress & next steps

This package is delivered via a bespoke project contract, payable via agreed achievement of interim targets during the length of the project.

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HR Services – HR Core Services – HR Start Up Hamper

Case Study #5 – Small family run business looking to employ for the first time

The HR Challenge: The business had been run successfully by family members, but had expanded to the point where they needed to employ staff.  This was a new step for the business, and they had no experience of being an employer before, and no specific HR knowledge.

The C4HR Support Package: We worked closely with this business to understand their individual requirements to ensure the package provided was fit for purpose.  We were able to outline the fundamental HR requirements they should meet as a business, and determine the best products to aid them in taking the next brave step of becoming an employer.

C4HR Provided:

  • Our HR Hamper, which consists of:
  • Contract of Employment Template
  • Job Description Template
  • 4 x HR Policies (Discipline, Grievance, Sickness/Absence Management & Flexible Working)
  • 1Hour dedicated HR Consultancy Service
  • 4 HR Guides to support your business

This package is provided with a one-off set fee of £449 (excl VAT)

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Case Study #6 – Small business with employees

The HR Challenge: The business had been running successfully with a few staff employed, but no contracts of employment has been issued.  The business wanted to formalise the working arrangements for each of their staff and implement some fundamental policies & procedures to ensure they were consistent in their approach.  The business owners had no specific HR knowledge.

The C4HR Support Package: We worked closely with this business to understand their individual requirements to ensure the package provided was fit for purpose.  The business owners requested for to communicate the new HR policies & Procedures on their behalf, and handle any initial queries their employees had – this was all part of the package (1hr HR Consultancy Service).  The business owners greatly appreciated this approach as it allowed them to continue to focus on the core business, but also ensured they were able to learn some fundamental HR skills during the process of implementation.

C4HR Provided:

  • Our HR Hamper, which consists of:
  • Contract of Employment Template
  • Job Description Template
  • 4 x HR Policies (Discipline, Grievance, Sickness/Absence Management & Flexible Working)
  • 1Hour dedicated HR Consultancy Service
  • 4 HR Guides to support your business

This package is provided with a one-off set fee of £449 (excl VAT)

Request a Consultation Today