The C4HR Support Line
Organisations or individuals are able to use this service to ask specific HR questions and have those questions answered by highly trained HR professionals. Try our HR Support Line today.
What makes us different
Personal service with dedicated HR professional – no call centres
Value added services
- monthly newsletter
- regular podcasts
- 10 step guides
- free mobile app –access to blogs, news
- Bi-annual employment law updates
How to access the Support Line
The support line is available as a licenced service (minimum 12 months) so you can be assured you can call our support line whenever you need us, manned by dedicated HR professionals. This service will be available from 9.00am to 5pm, Monday to Friday; this will also include a dedicated email address. To support this service we will provide a number of consultancy days to allow for on-site visits/face to face support as required and an assigned HR Consultant who will work within you to gain a detailed understanding of your business.
** all costs are plus VAT and per calendar month *** time is rounded up to the nearest 5 minutes Consultancy days for on-site visits, under the HR Support line service will include: absence management, guidance and support for capability/poor performance/disciplinary/grievance/performance management/recruitment advertising only
- Package – Silver
- Hours per Month (Calendar Month) – 2 Hours
- Guaranteed Response Time – Within 6 Hours
- Consultancy Days (Per 12 Months) – 1 Day
- Number of Employees – 2 to 20
- Package – Gold
- Hours per Month (Calendar Month) – 4 Hours
- Guaranteed Response Time – Within 4 Hours
- Consultancy Days (Per 12 Months) – 2 Days
- Number of Employees – 21 to 50
- Package – Platinum
- Hours per Month (Calendar Month) – 6 Hours
- Guaranteed Response Time – Within 2 Hours
- Consultancy Days (Per 12 Months) – 3 Days
- Number of Employees – 51 to 100
- Package – Platinum Plus
- Hours per Month (Calendar Month) – 8 Hours
- Guaranteed Response Time – Within 1 Hours
- Consultancy Days (Per 12 Months) – 4 Days
- Number of Employees – 101+
Are you an individual looking for independent HR Advice?
The HR Support Line is available for your use. You can contact a member of our team to get expert HR advice at the end of the phone or by email. Are you facing Disciplinary Action and need some advice? Part of a Grievance and not sure what you should do? Being faced with possible redundancy and not sure if you are being treated fairly? We can support you, simply get in touch.
C4HR Support Line – Pay as you go service
Need HR Advice? Need it quickly? Then use the C4HR Support Line pay as you go service. Simply buy the time you need with one of our experienced HR professionals and we will call you back at the time you requested to discuss your case.